Content Marketing Specialist, LiveChat
There is this one frustrating moment in every entrepreneur's career. It’s when you put your heart into building a business, create an amazing product, get a lot of website traffic only to get a few customers in the end. Everything seems to run perfectly: there is traffic on your... read more
8 min read | Aug 02 |
For many people, “growth hacking” might sound like a buzzword. We constantly hear about growth hacking strategies, growth hacking experiments and growth hacking... read more
7 min read | Jun 22 |
People write about great customer service all the time. Awesome support here, excellent customer service there. Don’t you think it’s pretty boring? I mean, I understand... read more
7 min read | May 09 |
Do you remember the time when your parents were checking their mailbox and after opening it - they were flooded with leaflets and advertisements? Same thing happens today... read more
7 min read | May 09 | Justyna Polaczyk
Do you remember the time when your parents were checking their mailbox and after opening... read more
8 min read | Apr 13 | Justyna Polaczyk
If you’ve read my latest post about lion customer taming, you may think: OK, I’ve seen a... read more
9 min read | Mar 15 | Justyna Polaczyk
Recently, I’ve read an interesting customer service story. An American Express customer... read more
7 min read | May 09 |
Do you remember the time when your parents were checking their mailbox and after opening it - they were flooded with leaflets and advertisements? Same thing happens today... read more
8 min read | Apr 13 |
If you’ve read my latest post about lion customer taming, you may think: OK, I’ve seen a post about dealing with customer complaints, but there was nothing about dealing... read more
9 min read | Mar 15 |
Recently, I’ve read an interesting customer service story. An American Express customer has made a decimal mistake while making a payment and paid thousands of dollar... read more
